Cancellation Policy 

Cancellation/No show/Missed Appointments:

While we understand that sometimes appointments must be cancelled in an emergency, as a small business we do ask that you give us at least 48 hours notice where possible, before appointment cancellation as this will enable us to offer your space to another customer on our waiting list.

We reserve the right to charge the full price of your dog’s groom for appointments missed or cancelled with less than 48 hours notice, this will be payable before any future booking with Woof to Wonderful Dog Groomers.

Arriving 15 minutes (or more) late for appointments will in most cases require re-scheduling and a missed appointment fee of £25 will apply.